These Terms of Service ("Terms") are the agreement between you and Nomeu OÜ (registry code 17644003, registered office at Ahtri tn 12, 15551 Tallinn, Estonia), which runs the nom.eu website and the .nom.eu registry ("nom.eu", "we", "us").

By creating an account, or by registering or renewing a name, you confirm that you have read these Terms and agree to them, together with our Privacy Policy. Our company details are also set out in our Legal Notice.

Nothing in these Terms takes away the rights that mandatory consumer law gives you as a consumer, that is, a natural person acting for purposes outside their trade, business or profession.

These Terms have three parts. Part A is about names ending in .nom.eu, which we run ourselves. Part B is about names under other endings, which we register for you with the registry that runs them. Part C applies to everything.

1. Definitions

• Account: the customer account you create on nom.eu.
• Name: a domain name. A .nom.eu name is a name directly under nom.eu, such as marta.nom.eu.
• Holder: the person a name is registered to. For a name you register through your Account, that is you.
• Registry: the organisation that runs an ending and keeps the record of who holds each name under it. For .nom.eu the registry is us.
• Registrar: a company authorised by a registry to register names for its customers.
• Term: the period a name is registered for.
• Rules: these Terms, the policies published on nom.eu, and the law that applies to a name.

2. Your account

2.1. You must be at least 18 years old and able to enter into a contract.

2.2. Before you can register a name you must confirm your email address and your mobile phone number, and give your full name and postal address. These details are both your invoice details and the details of the Holder of your names. There are no separate contacts.

2.3. You are responsible for what is done through your Account. Keep your password to yourself and tell us straight away at registry@nom.eu if you think someone else has used your Account.

Part A. Names ending in .nom.eu

3. Who may hold a .nom.eu name

3.1. .nom.eu names are for people. Only a natural person, registering in their own name and for themselves, may hold one. Companies, associations, public bodies and other organisations may not, and neither may a person who registers a name on behalf of one.

3.2. In addition, for as long as you hold the name you must be either:

• a citizen of a Member State of the European Union, or of Iceland, Liechtenstein or Norway, wherever you live; or
• a resident of one of those countries, whatever your citizenship.

3.3. The details on your Account must be your own. You may not register a name with the details of someone else, of a proxy or privacy service, or of a person who stands in for somebody who does not meet this section.

3.4. If your address is outside the countries named in 3.2, we ask for your country of citizenship. We may ask you at any time for information or documents that show you meet this section, and you must provide them within the time we give you.

3.5. If you stop meeting this section, for example because you move and are not a citizen of one of those countries, you must tell us. We may then revoke the name under section 8.

4. Registering a name

4.1. Names are given out first come, first served. A name shown as available on the site becomes yours only when the registry has registered it. Before taking payment we check once more that it is still free.

4.2. A .nom.eu name must be between 2 and 63 characters long, use only the letters a to z, the digits 0 to 9 and the hyphen, and neither start nor end with a hyphen. Names in other scripts are not offered for now.

4.3. Some names are reserved or blocked and cannot be registered, for example names needed to run the registry and names we are required by law or by an authority to withhold.

4.4. Your registration and your details may be checked, by us or with automated tools, before or after the name starts working. We may refuse a registration, or suspend a name while we check, if we have reason to think the Rules are not met.

4.5. Registering a name gives you the right to use it for as long as it is registered to you. It does not make you the owner of the name, and it gives you no trade mark or other right in it.

4.6. Until you give a name its name servers, it shows a simple nom.eu page saying that the name is registered and has not been set up yet. That page says nothing about who holds the name, and it goes away as soon as you set name servers.

5. Your obligations

For the whole Term of each of your names you must:

• meet section 3 and follow the Rules;
• keep the details on your Account accurate, complete and up to date. You change them in your Account, and we pass the change on to the registry. Wrong or outdated details are a breach of these Terms and a ground for revoking the name;
• keep an email address and a mobile phone number on your Account at which we can reach you directly, and answer when we write to you about your name;
• not register or use a name speculatively or abusively. That includes registering names to sell them on, registering the name of another person or of a brand without having a right to it, and registering names in order to keep others from using them;
• not register or use a name in bad faith, against the rights of others, against the law, or for anything listed in section 18;
• tell us promptly about any legal proceedings concerning one of your names.

6. Term, renewal and expiry

6.1. You choose a Term of one to ten years when you register a name. The Term starts on the day the name is registered.

6.2. A name does not renew by itself. To keep it, renew it from your Account before the Term ends, for one or more years, up to ten years ahead in total. We send reminders to the email address on your Account before a name expires. They are a courtesy: renewing in time remains your responsibility.

6.3. A name that is not renewed by the end of its Term is deleted. It stops working at once: any website and email under it will no longer be reachable.

6.4. For 30 days after a name is deleted you can still have it restored from your Account. We charge no restore fee for a .nom.eu name. Where the name was deleted because its Term had ended, restoring it also renews it for one year, and that year is charged at the renewal price; a name you gave up before the end of its Term keeps that Term and is restored free of charge. After those 30 days the name is held for 5 more days, during which it cannot be restored, and is then released. Anyone who meets section 3 can then register it.

6.5. You can give up a name at any time by deleting it from your Account. The same 30 and 5 days then apply, except for a name deleted within 5 days of its registration, which is released at once and cannot be restored. Giving up a name does not entitle you to a refund for the rest of its Term.

7. Moving a name

7.1. You may move a .nom.eu name to another registrar accredited for .nom.eu, where there is one, using the authorisation code we give you on request. A name cannot be moved during the first 60 days after it is registered or after an earlier move, nor while it is suspended or the subject of a dispute.

7.2. A .nom.eu name is personal. It can be passed to another person only if that person meets section 3, has an Account and accepts these Terms. Write to us at registry@nom.eu to arrange it.

8. Suspension and revocation

8.1. We may suspend a .nom.eu name, so that it stops working and cannot be changed or moved, or revoke it, so that it is taken from you and later released, in these cases:

• you do not meet section 3, or you do not show that you meet it when asked;
• the details on your Account are false, incomplete or out of date, or we cannot reach you at the email address or phone number on your Account;
• the name was registered or is used in breach of section 5 or section 18;
• a court, or an authority entitled to do so, orders it, or a final decision finds that the name infringes the rights of someone else or is unlawful;
• an amount you owe us for the name remains unpaid;
• you are otherwise in serious breach of the Rules.

8.2. Before revoking a name we write to the email address on your Account, say why, and give you a reasonable time to put things right where that is possible. If the reason is not put right in that time, we revoke the name.

8.3. We may act at once, without prior notice, where waiting would cause harm, in particular in cases of abuse under section 18, or where an order requires it. We tell you what we did and why as soon as we may.

8.4. No refund is due for a name that is suspended or revoked under this section.

9. Disputes about a name

9.1. If you believe that a .nom.eu name was registered or is being used against these Terms, you can file a complaint with the registry by writing to registry@nom.eu. Typical grounds are that it is your own name, or a name you have a right to, and its Holder has no right or legitimate interest in it, or that it was registered speculatively or in bad faith. Tell us which name it is about, who you are, which right you rely on and why the registration breaks these Terms, and attach what supports it.

9.2. We pass the complaint to the Holder at the email address on their Account and give them 14 days to answer. While a complaint is open the name is on hold: it keeps working, but it cannot be moved to another person or registrar and its Holder's details cannot be changed.

9.3. We then decide, on what both sides have sent us, whether the name was registered or is being used in breach of sections 3 or 5. If it was, we revoke the name or, where the complainant meets section 3 and asks for it, move it to them. If it was not, we lift the hold. We tell both sides the outcome and our reasons by email.

9.4. This procedure is free of charge. It only decides whether a registration complies with these Terms: it does not decide who owns a trade mark or any other right, and it awards no damages. Either side can go to court at any time. When we are notified in writing that court proceedings about a name have started, we keep the name on hold until they are over and we have been told the outcome, and we carry out the final decision of the court whatever our own decision was.

10. The public record of a name

10.1. The registry publishes a record of every .nom.eu name through its lookup page and its RDAP service: the name, its status, the dates it was registered and expires, the registrar and the name servers.

10.2. Because Holders of .nom.eu names are private individuals, your name, address, phone number and email address are not published. We disclose them only where the law requires it, for example to a court or an authority entitled to them, or to someone who shows a legitimate interest that outweighs yours, as described in our Privacy Policy.

Part B. Names under other endings

11. How we register them

11.1. When we offer names under other endings (for example another country's ending), we do not run those endings. We register the name for you with the Registry that does, either as a Registrar accredited by it or through an authorised partner. You are the Holder of the name. We are not.

11.2. Every registration, renewal, move and deletion of such a name is also subject to the rules of its Registry. The endings we offer, their prices and a link to each Registry's rules are shown on the site. By ordering a name you accept those rules. Where they conflict with these Terms on a matter that is the Registry's to decide, the Registry's rules come first.

11.3. Part A does not apply to these names. In particular, who may hold a name is set by each Registry: some endings are open to everyone, others only to people or organisations with a link to a country. You confirm that you meet the requirements of the ending you order, and that you will tell us if that changes.

12. Your details and the Registry

12.1. We register these names with the details on your Account. Some Registries need more, for example a national identity number or a date of birth. We ask for it the first time you order a name under such an ending and keep it for your later orders.

12.2. We pass your details to the Registry, which is required to operate the name. The Registry may check them, may ask you to confirm your email address or phone number, and may publish some of them in its own lookup service, in line with its rules and the law. We tell you before you order when an ending publishes more than .nom.eu does.

13. Term, renewal, expiry and moves

13.1. The Terms available, and what happens when a name is not renewed, differ from one Registry to another. Some keep an expired name restorable for a time, for a restore fee. Some renew a name themselves on its expiry date, in which case a name that has not been paid for in time is deleted shortly before that date so that it is not renewed without payment. Some delete a name on the day it expires with no way back. What applies is shown for each ending on the site.

13.2. Sections 6.2 and 6.5 apply to these names as well: renewing in time is your responsibility, and giving up a name does not entitle you to a refund.

13.3. You can move a name to us from another registrar, and from us to another registrar, in the way its Registry provides, usually with an authorisation code. We refuse a move away only where the Registry's rules allow or require it, for example during a dispute or a waiting period set by the Registry. A move may add a year to the Term and is charged at the price shown.

13.4. A Registry may change its rules, its prices and its periods. Such changes apply to your name from the date the Registry sets.

14. Disputes, suspension and deletion

14.1. Disputes about who is entitled to such a name are decided by the courts or by the dispute resolution procedure named in the Registry's rules. We carry out their decisions and may lock a name while proceedings are pending.

14.2. A Registry may suspend or delete a name that breaks its rules, for example one registered with false details. We may also suspend, lock or delete a name under sections 18 and 21, in line with the Registry's rules.

Part C. Terms that apply to everything

15. Prices

15.1. Our prices are shown on the site. Registration and renewal prices are per year: a Term of several years costs the yearly price times the number of years. A restore fee is charged once per name.

15.2. Prices are shown without VAT. If your address is in the European Union, VAT is added at the rate of your country and shown before you pay. No VAT is added for an address outside the European Union.

15.3. A promo code is applied to the price shown in your cart before you pay. A code has its own conditions, such as the endings and the number of years it covers and how often it can be used, and cannot be combined with another offer on the same name.

15.4. You pay the price shown when you confirm your order. We may change our prices at any time. A change does not affect an order that has already been paid, and a renewal is charged at the price in force on the day you renew.

16. Payment, invoices and refunds

16.1. Payment is by card through our payment provider, Stripe. We do not see or store your card number. An order that a promo code makes free is completed without a card.

16.2. We register a name only once the payment for it is confirmed.

16.3. If a name you have paid for cannot be registered, for example because someone else registered it first or the Registry refuses it, we refund what you paid for that name to the card you paid with, automatically. Other names in the same order are not affected.

16.4. When your order is complete we issue an invoice for the names that were registered. You can download it from your Account.

16.5. If a payment is reversed or charged back without a valid reason, we may suspend the names it paid for until the amount is paid, and delete them if it is not.

17. Cancelling an order and the right of withdrawal

17.1. A registration, renewal, move or restore is carried out at once at your request and cannot be undone at the Registry. Once it has been carried out it cannot be cancelled and what you paid is not refunded, except as section 16.3 provides.

17.2. As a consumer you would normally have 14 days to withdraw from a contract concluded at a distance. By placing an order you expressly ask us to carry it out immediately, before those 14 days are over, and you acknowledge that you lose your right of withdrawal once the service has been fully performed, which is the moment the Registry has carried out the operation (Article 16(a) of Directive 2011/83/EU and the national law that implements it).

18. Abuse and complaints

18.1. You may not use a name registered through us, or our services, for phishing, malware, botnets, spam, fraud (including fake shops), child sexual abuse material or other illegal content, the infringement of the rights of others, or anything that disrupts our services or the networks of others.

18.2. Anyone can report abuse of a name with the abuse report form or by writing to abuse@nom.eu. Please name the domain, describe the problem and include what evidence you have, such as addresses, email headers or screenshots. We acknowledge reports, look into them and may contact the Holder.

18.3. Depending on how serious and urgent a case is we may, without prior notice where necessary, suspend a name so that it stops working, lock it, or delete or revoke it, in line with the Rules. We cooperate with registries, with the competent authorities and with security organisations, and we comply with the orders of courts and authorities.

18.4. For any other complaint about our services, write to registry@nom.eu.

19. Our website and software

The nom.eu website, its software, texts, logos and designs belong to us or to those who license them to us, and are protected by law. You may use them only to use our services. The lookup page and the RDAP service are for looking up individual names: collecting data from them in bulk or by automated means is not permitted.

20. Liability

20.1. We provide our services with reasonable skill and care. We are not liable for the acts or omissions of other Registries or of other third parties, for a name that somebody else registered first, or for a loss that results from your not renewing a name in time, not keeping your details accurate, not answering a request to confirm them, or not keeping your Account secure.

20.2. We are not liable for a loss that results from our carrying out an order of a court or an authority concerning a name.

20.3. To the extent the law allows, our total liability in connection with a name is limited to the amount you paid us for that name in the twelve months before the event that gave rise to the claim, and we are not liable for loss of profit, revenue, data or goodwill, or for indirect loss.

20.4. Nothing in these Terms excludes or limits our liability for wilful misconduct or gross negligence, for death or personal injury, or any other liability that the law does not allow to be excluded or limited. Nothing in these Terms affects your statutory rights as a consumer.

20.5. If someone brings a claim against us because a name you hold, or the way you use it, infringes their rights or breaks the law, you must compensate us for the costs and damages that result, to the extent the claim arises from your breach of these Terms.

21. Closing or suspending an account

21.1. You can close your Account at any time: yourself, under My account, Privacy, or by writing to us at registry@nom.eu from the email address on your Account. No name may be left on the Account: names still registered to you must first be moved away, given up or left to expire, and a name that was given up or has expired stays on the Account until it is released (section 6.4). An order that is still open must first be completed or cancelled.

21.2. When an Account is closed, your details are removed from it and it can no longer be used. This cannot be undone. Your orders and invoices are kept for as long as the law requires, and the Registry and our payment provider keep the records they hold under their own duties, as our Privacy Policy describes.

21.3. We may suspend or close an Account if you seriously or repeatedly breach these Terms, use our services for abuse or fraud, or do not pay what you owe. We tell you by email, beforehand where that is possible. While an Account is suspended you cannot sign in to it: your names keep working, but you cannot change or renew them from the Account until the suspension is lifted, so write to us without delay to sort it out.

22. Changes to these Terms

We may change these Terms, for example to reflect a change in the law, in the rules of a Registry or in our services. We tell you about a material change by email at least 30 days before it takes effect, unless the law or a Registry requires a shorter period, and we may make purely technical or procedural changes without that notice. If you do not agree to a change you can give up or move your names before it takes effect. Each name is subject to the Terms in force on the day it was last registered or renewed, and to later changes from the day they take effect.

23. Law and courts

These Terms are governed by the law of Estonia, and disputes between you and us are for the courts of Tallinn, Estonia. If you are a consumer you keep the protection of the mandatory rules of the country you live in, and you may also bring proceedings before the courts of that country. You may also turn to the consumer dispute body of your country.

24. How we write to each other

We write to you at the email address on your Account, in the language you chose for your Account where we have the text in that language and otherwise in English. A message is treated as received when it is sent to that address, so keep it current. If the language versions of these Terms differ, the English version applies.

25. Contact

Nomeu OÜ, Ahtri tn 12, 15551 Tallinn, Estonia. Email: registry@nom.eu. Abuse reports: abuse@nom.eu.